How to Place an Order

🛒 How to Place an Order on Elite & Famous Marketplace

Placing an order on Elite & Famous Marketplace is simple, secure, and flexible.
Follow the steps below to complete your purchase smoothly.

STEP 1: BROWSE PRODUCTS

  • Visit elitefamoushub.com

  • Browse through our collections and product categories

  • Click on any product to view full details, images, price, and availability

STEP 2: CONFIRM PRODUCT TYPE

Each product page clearly states the payment option available:

  • ✅ Pay on Delivery Available (selected Men’s Shoes only), or
  • 🔴 Prepaid Only (Ladies’ Shoes, Kids’ Shoes, accessories, electronics, household items, and other products)

Please confirm the product type carefully before proceeding.

STEP 3: CHOOSE YOUR ORDERING METHOD

You can place an order using either of the options below:

OPTION A: BUY ONLINE (WEBSITE CHECKOUT)

Recommended for prepaid items and faster processing.

  • Click Buy It Now or Add to Cart
  • Enter your delivery details correctly
  • Choose your payment method (Paystack or approved options)
  • Complete payment securely
  • You will receive an order confirmation

OPTION B: ORDER VIA WHATSAPP

Ideal if you need clarification or the product supports Pay on Delivery.

  • Click Order on WhatsApp on the product page
  • You’ll be redirected to WhatsApp with product details attached
  • Send the message and our team will assist you
  • Your order will be confirmed before processing

STEP 4: ORDER CONFIRMATION

All orders — whether prepaid or Pay on Delivery — are confirmed before dispatch.

We verify:

  • Product availability
  • Size or specifications
  • Delivery location
  • Payment status or Pay on Delivery eligibility

Unconfirmed orders are not shipped.

STEP 5: DELIVERY

  • Orders are processed within 24–48 hours
  • Delivery timelines depend on your location
  • Delivery fees are confirmed and approved before dispatch
  • Tracking or delivery updates are shared where available

IMPORTANT NOTES

  • Pay on Delivery is available only for selected Men’s Shoes
  • Some locations may require upfront waybill payment for POD orders
  • Delivery fees are paid by the customer unless stated otherwise
  • Orders cannot be cancelled once shipped

NEED HELP?

If you need assistance at any point, contact us through our official support channels:

📲 WhatsApp Support
📞 Call (Support): +234 812 068 0251
📞 Direct Support Line: +234 908 401 1455

📧 admin@elitefamoushub.com
📧 support@elitefamoushub.com

We’re always happy to help you place your order smoothly and confidently.